About
Paula L. Smith
Paula is a Microsoft® Partner, Microsoft® Certified Trainer, Microsoft Office Expert, Microsoft Office Specialist,
Certified Product Owner, Certified Scrum Master, Train-the-Trainer, Program/Project Manager, and a freelance instructional designer.
Paula is the author and innovator of the Easy Steps Learning Series and Learning Strategies 4E Method for the Design Thinking Process.
She is a graduate of the University of North Texas with a Bachelor of Arts, and
Master of Science from the University of Maryland University College in Learning Design and Technology.
Paula has been a Subject Matter Expert (SME) for the Microsoft Office products, Microsoft Project, and
an exam certification writer for the only authorized distributor, Certiport, of Microsoft Office certification exams.
The Learning Consultant